Privacy Policy

This privacy policy outlines how Travel Therapyl handles any personally identifiable information that you provide to us while using our website. Transparency, honesty and trust are at the heart of our business values and are at the forefront of our minds when designing our trips. As such, we believe that your data should be handled in the same way. Should we ask you to provide any information by which you can be identified when using this website, you can rest assured that it will only be used in accordance with this privacy policy.

This privacy policy may change from time to time. We will keep you informed by updating this page. If you wish, you can refer back to this page to ensure you are happy with any changes. This policy was last updated on Tuesday, January 13, 2026.

Information we may collect from you

We will collect information from you through our online inquiry form, over the phone when you call, and when you send emails and other forms of messaging. If you are travelling with any other people, you must ensure that they understand how their information will be used and that they have given their permission for you to share it with us.

Through discussion of your travel plans with Travel Travel, we may collect the following personally identifiable information to communicate with you;

First name

Last name

Email address

Telephone number

It may also be necessary for us to collect some further personally identifiable information to reserve flights, hotel rooms, tours, etc;

Address information

Date of Birth

Passport number

Passport copy

Frequent flyer numbers

Identifiers such as driver's license number, state identification card, and passport number are used to provide, customize, and improve your services.

Payment Data such as financial account information, payment card type, last 4 digits of payment card, and billing address, phone number, and email may be used when corresponding with other service providers, specifically, our payment Processor (currently Stripe, TokenEx, and Plaid.

Our policy is to avoid asking for any sensitive personal information from you, examples of which include racial or ethnic background, political standing, religious beliefs, mental health or sexual preference, unless we deem it necessary for the type of trip you are embarking on. We may need to ask for information pertaining to your physical health if your trip will be physically demanding or if you require special access due to a disability.

What we do with your information

We require some personal information in order to fulfill our contractual agreement with all of our travellers and vendors. The information we collect is the minimum amount necessary in order to prepare a travel quote/itinerary and make essential flight, accommodation, and tour reservations on your behalf. Your information will be stored for internal record-keeping purposes on our secure servers for a period of five years. We will use your information to help us improve our services.

We will also use this information for communication purposes, for example, we will send you offers and news about our company. We will send you these if you have opted in to receive them. If you would like to unsubscribe from this communication at any time, you can contact us via our website or email address.

3rd party disclosure of your information

Travel Therapy does not rent, sell, or share the personal information we hold with any 3rd party organizations for the purposes of marketing products or services. Your data is never given to advertisers.

Travel Therapy must share your information with our contractors, service providers, and suppliers to fulfil our business obligations as a tour operator, as outlined above.

Use of cookies

A cookie is a small text file that is added to your computer’s hard drive whenever you visit or navigate a website. Cookies can serve many functions across the web; most commonly cookies are used to analyse web traffic and web applications.

We use Google Analytics tracking cookies to identify which pages are most popular on our website and which content is most engaging to our travellers. These cookies have a very short retention rate and will automatically be removed from your hard drive after this period.

The cookies we use help us provide you with a better website experience and a more enriching experience on our website. A cookie does not give us access to your hard drive or any personally identifiable information about you. If you wish, you can automatically decline cookies within the privacy settings of your chosen web browser.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Telephone tracking

We utilize telephone tracking numbers in order to track the marketing source for our telephone calls. This is done using cookies and, as with all other website cookies, you can chose not to be tracked in this way by declining cookies. Our telephone calls may be recorded to help protect and train our staff members.

SMS Terms and Conditions:

Product Description

By providing your mobile phone number, you consent to receive SMS messages from Travel Therapy related to your trip planning inquiry or your trip reservation.

Message and Data Rates

Standard message and data rates may apply depending on your carrier.

Opting Out

You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team.

Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.

Your rights

Right of access

We are happy to provide unfettered access to the information that we hold about you. If you would like to request a copy, please email us. Alternatively, you can write to us as well.

Right of rectification and edit

The information we hold on file for you must be up to date and accurate. We are more than happy to make changes to your information at any time. If you would like to rectify any of your information, please feel free to contact us as well.

Right of erasure or deletion

If you would like your profile removed and would no longer like to be contacted by Travel Therapy, please feel free to send to or email, or you can write us.

Contact information

Our contact information is as follows:

Travel Therapy

Gadsden, AL 35903

Telephone

Email for privacy and data requests;

Seatraveltherapy@gmail.com or using our web form here.